2. Definisjoner

Begrepene nedenfor har følgende betydning:

1. "Tilknyttet selskap" betyr enhver enhet som er direkte eller indirekte kontrollert av en av Partene. Med "kontroll" menes i denne sammenheng direkte eller indirekte eierskap eller kontroll over mer enn 50 % av stemmeandelene i det tilknyttede selskapet.
2. "Konfidensiell informasjon" betyr alle personopplysninger og konfidensiell informasjon som utleveres av den ene parten ("den utleverende parten") til den andre parten ("den mottakende parten").
3. Med "Brukere" menes personer som er autorisert av Kontoeier til å ha tilgang til og bruke StreamBIM etter avtale med Kontoeier, herunder underleverandører som arbeider på samme prosjekt som Kontoeier, men for et annet selskap.
4. "Applikasjonstjenesten", betyr StreamBIM, som er en webapplikasjonstjeneste levert av Rendra AS som en skybasert tjeneste og den underliggende programvaren som inngår i Applikasjonstjenesten.
5. "Abonnement", betyr retten til å få tilgang til og bruke StreamBIM i den perioden og på de vilkår som fremgår av denne Avtalen og som fastsatt i bestillingsskjemaet eller tilbudsbrevet.
6. "Personopplysninger" betyr enhver opplysning om en identifisert eller identifiserbar fysisk person; en identifiserbar fysisk person er en person som kan identifiseres, direkte eller indirekte, særlig ved hjelp av en identifikator, f.eks. et navn, et identifikasjonsnummer, lokaliseringsopplysninger, en nettidentifikator eller ett eller flere elementer som er spesifikke for den fysiske, fysiologiske, genetiske, psykiske, økonomiske, kulturelle eller sosiale identiteten til den fysiske personen.
7. "Behandlingsansvarlig" betyr Kontoeier, som bestemmer formålene med og midlene for behandlingen av Personopplysninger.
8. "Databehandler", betyr Rendra AS, som behandler Personopplysninger på vegne av Behandlingsansvarlig;
9. "Bestillingsskjema", betyr bestillingsdokumentene og registreringene som Kontoeier foretar på nettsiden til Rendra AS, og som utgjør en avtale mellom Kontoeier og Rendra AS.

3. Bestemmelser for bruk av tjenesten (StreamBIM)

1. Registrering. Kontoeier er ansvarlig for å gi fullstendig og korrekt informasjon til de som inviteres inn i abonnementet. Kontoeier er også ansvarlig for å oppgi korrekt informasjon når et abonnement starter eller brukere inviteres til å ta i bruk StreamBIM for et spesifikt prosjekt.
2. Abonnement. Rendra AS skal gjøre StreamBIM tilgjengelig for Kontoeier og Brukere i henhold til denne Avtalen i hele denne Avtalens løpetid. Kontoeier er innforstått med at inngåelse av Abonnementet ikke forutsetter levering av fremtidig funksjonalitet eller egenskaper, eller at det er avhengig av muntlige eller skriftlige offentlige uttalelser fra Rendra AS om fremtidig funksjonalitet eller egenskaper.
3. Kompatibilitet. Rendra AS vil informere om hvilke maskinvareenheter som er kompatible for bruk av Applikasjonstjenesten på produktets WEB-sider:https://guide.streambim.com/hc/en-us og i brukerhåndboken vår: Hvilke mobiler/nettbrett/lesebrett anbefaler du? hvor Rendra AS kan definere minimumskrav til maskinvare og system for slike enheter. Garantien i punkt 12 (a) gjelder kun for bruk på disse definerte enhetene.
4. Brukerstøtte. Support gis via vår chat, e-post og telefon og er tilgjengelig i hele Avtalens løpetid i henhold til de vilkår som er angitt på https://streambim.com/.
5. Tilgjengelighet. Rendra AS har som mål å gjøre Applikasjonstjenesten tilgjengelig 24/7/365 med så lite nedetid som mulig, og følger bransjens beste praksis for å oppnå dette. Rendra AS sitt mål er å tilby Applikasjonstjenesten med 99,9% oppetid. Kontoeier gjøres oppmerksom på at selv om dette er Rendras mål, kan nedetid forekomme. StreamBIM driftes av AWS skytjeneste og tilbyr de samme kompensasjonsordninger som AWS tilbyr for sine tjenester og som beskrevet her: https://aws.amazon.com/agreement/. og i Security and Reliability Brief.
6. Regler for god oppførsel: Definert i ordrebekreftelsen

4. Applikasjonsspesifikke krav

Rendra AS tilbyr programvare og webapplikasjoner som gir Kontoeier og Brukere tilgang til Tjenesten på sine mobile enheter ved hjelp av iOS- og Android-apper og på stasjonære datamaskiner ved hjelp av nettlesere som Chrome og Safari.

For å unngå enhver tvil:

Mobile enheter må kjøpes separat og er ikke inkludert i Account Owners abonnement. Videre kreves det en aktiv Internett-tilkobling, noe som kan medføre datakostnader og/eller andre kostnader for kunden. Kunden må inngå separate avtaler for levering av Internett/WI-FI eller levering av 3G/4G/5G fra sin mobiloperatør.

Applikasjonstjenesten bruker en strømmeteknologi der kvaliteten på brukeropplevelsen avhenger av prosjektets størrelse og den tekniske infrastrukturen fra tilgangsstedet, f.eks. nettverksbåndbredde og ventetid. Kravene kan endres, og informasjon om hvilke krav som til enhver tid gjelder, er tilgjengelig på nettsidene vårehttps://streambim.com/ og i brukerhåndboken vår: Hvilke mobiler/nettbrett/lesebrett anbefaler du?

Tjenesten kan samle inn tekniske data, inkludert informasjon om applikasjonskrasj og bruksstatistikk. All bruk av tredjeparts programvare/mobilapper som er spesifisert for Applikasjonstjenesten, skal utgjøre en del av Applikasjonstjenestens pakke til kunden uten ekstra kostnader og tidsbruk, og bruken av dem er underlagt vilkårene i de relevante avtalene.

5. Retningslinjer for bruk av tjenesten

1. Kontoeier er ansvarlig for alle aktiviteter på sin konto og for eierskapet til kontoen. Kontoeier og Brukerne skal overholde alle lover, forskrifter og konvensjoner som gjelder for Kontoeier i forbindelse med bruk av Tjenesten, samt andre lover knyttet til personvern, offentlighet, databeskyttelse, elektronisk kommunikasjon og gjeldende antispam-lovgivning.
2. Kontoeier og Brukerne skal kun bruke Applikasjonstjenesten til de prosjekter og formål som er spesifisert og avtalt i Avtalen.

   Kontoeieren skal ikke:

   1. Forringe sikkerheten til Applikasjonstjenesten,
   2. Gi personer som ikke er tilknyttet prosjektet, tilgang til kontoen hans,
   3. logge på en server eller konto på Tjenesten som Kontoeier ikke er autorisert til å få tilgang til,
   4. Skade eller gjøre noen del av Applikasjonstjenesten ubrukelig,
   5. Utleie, distribuere, lisensiere, selge eller på annen måte kommersielt utnytte Applikasjonstjenesten eller gjøre Applikasjonstjenesten tilgjengelig for en tredjepart på annen måte enn det som fremgår av denne Avtalen.
3. Kommunikasjon. Kontoeier er ansvarlig for innholdet i all kommunikasjon som sendes gjennom Applikasjonstjenesten, og skal overholde alle gjeldende lover og regler i forbindelse med bruk av Kontoen. Kontoeier kan ikke bruke Applikasjonstjenesten til å kommunisere meldinger eller materiale som
   
   1. er ærekrenkende, skadelig for mindreårige, uanstendig eller utgjør pornografi;
   2. krenker en tredjeparts immaterielle rettigheter eller på annen måte er ulovlig; eller
   3. ellers ville medføre erstatningsansvar, eller
   4. Utgjør eller oppfordrer til atferd som kan utgjøre en straffbar handling i henhold til gjeldende lover eller forskrifter.
4. Breach of the user guidelines. In the event the Account Owner or any User commits any material breach of the user guidelines, Rendra AS will endeavour to provide the Account Owner with the opportunity to remove or disable access to the offending material or content. However, Rendra AS reserves the right to immediately remove, at its sole discretion, any content that is unlawful or offensive without prior notice to the Account Owner. In addition to any other rights and remedies under the Agreement and in law, Rendra AS reserves the right to immediately suspend access to The Application Service if such breach, in Rendra AS’s opinion, is an imminent threat to The Application Service. In this case, the Account Owner will receive a written notice from Rendra AS and has 14 days to take the necessary actions against these breaches before Rendra AS suspends access to The Application Service.

6. Data protection

1. 1. Rendra AS will process personal data in connection with the use of The Application Service. The parties acknowledge that the Account Owner will be the Controller of the Personal Data. Rendra AS will for the purpose of fulfilling this Agreement process certain Personal Data on behalf of the Controller. Thus, Rendra AS will be the Processor of the Personal Data, in relation to the applicable data protection laws.
   2. The Account Owner is responsible for the collection, legality, administration and use of Personal Data that are stored on the system or used in connection with The Service. Rendra AS will not be responsible for any loss or disclosure of Personal Data resulting from the Account Owner’s or the Users’ failure to adequately secure their user account passwords.
   3. The Processor undertakes to only process Personal Data in accordance with documented instructions communicated by the Controller, unless required to do so pursuant to applicable data protection law. The Controller’s initial instructions to the Processor is set forth in Appendix 1.

      The Processor shall at any time be able to demonstrate specific instructions from the Controller. The Processor shall immediately inform the Controller if (i) the Processor believes that an instruction given by the Controller is violating applicable data protection law (ii) the Processor does not have an instruction for how to process Personal Data in a particular situation.

   4. The Processor warrants that appropriate technical and organizational measures are implemented in such a manner that
      
      1. the processing of Personal Data meets the requirements of applicable data protection law and
      2. ensures the protection of the rights and freedoms of the User. Rendra AS will also perform technical and physical controls to protect Personal data against destruction, loss, alteration, and unauthorized disclosure to third parties or unauthorized access by employees of Rendra AS.
   5. If Users, competent authorities or any other third parties request information from the Processor regarding the processing of Personal Data, the Processor shall refer such request to the Controller. The Processor may not, without prior instructions from the Controller, transfer or in any other way disclose Personal Data or any other information relating to the processing of Personal Data to any third party. In the event the Processor, according to applicable data protection law, is required to disclose Personal Data that the Processor processes on behalf of the Controller, the Processor shall be obliged to inform the Controller thereof immediately and request confidentiality in conjunction with the disclosure of requested information.
   6. If the Processor designs the systems etc. that processes the Personal Data, the Processor shall ensure that the systems etc. are designed in accordance with the requirements for Privacy by design and data portability in accordance with applicable data protection law.
   7. The Processor shall assist the Controller in fulfilling its legal obligations under applicable data protection law, including but not limited to the Controller’s obligation to security of processing, notification of a personal data breach, responding to requests for exercising the data subject’s rights to request access, rectification, restriction of processing, erasure or to receive a copy of the Personal Data that is processed. Notification of a data breach shall be made to the controller within 36 hours from when the Processor has become aware of the personal data breach.
   8. The Processor undertakes to make available to the Controller all information and provide all assistance necessary to demonstrate compliance with the obligations laid down in this Agreement and applicable data protection law. The Processor shall allow for and contribute to audits, including on-site inspections, conducted by the Controller or another auditor mandated by the Controller.
   9. Upon termination of this Subscription Agreement the Processor shall (i) cease all its processing activities and (ii) upon the Controller’s choice, delete and/or return all Personal Data or copies which are received on behalf of the Controller. The duty to delete applies as long as applicable data protection law does not require the Personal Data to be stored.

7. Third-party suppliers

1. 1. 1. Acquisition of non-StreamBIM products and services. The Account Owner accepts that third-party services not currently part of StreamBIM may be made available to the Account Owner from time to time by Rendra AS or third parties, and that the Account Owner’s decision to acquire any such service shall be subject to an exclusive agreement between the Account Owner and the applicable third-party supplier. Rendra AS does not guarantee support of third party products or services.
      2. The Account Owner authorizes the data processor to enter into agreements with subcontractors for the performance of its obligations under this Agreement. However, the prerequisite is that the processor maintains a list of subcontractors.

The Account owner has, on signature of the Order Confirmation, approved the following subcontractors for processing their personal data:

1. 1. • Amazon Web Services EMEA SARL (AWS Europe)
      • Amazon Web Services Australia Pty Ltd (AWS Australia)
      • Amazon Web Services Japan GK (AWS Japan)
      • Intercom Inc.
      • Högerclick AB (Sweden server)

The data processor has the Account Owner´s approval to use other subcontractors. However, the processor must notify the Account Owner of any plans to use a new subcontractor, as well as the background for the change. The Account Owner must receive such notification at least 60 days before the change enters into force. If the Account Owner opposes the changes, this must be notified within 10 days upon receipt of the notice of introduction of a new subcontractor. In the event that the Controller opposes the change, the processor shall take commercial reasonable efforts to engage another subcontractor. If this fails, the following shall apply. The subscription will then be terminated from the date the new partner begins and pre- paid subscription fee will be reimbursed. Data created and stored by usage of the application service will then be exported and handed over to the Account Owner.

Please see appendix 1 for more information.

The processor shall ensure that any approved subcontractors enter into written agreements that impose on them the same obligations regarding the protection of personal data as provided for in this Agreement. The Processor is fully responsible to the Account Owner regarding the performance of the subcontractor’s obligations.

All transfer of personal data to a territory or a company/organisation outside EU/EEA (a country or a company/organisation subject to an adequacy decision or is participating in the EU-US Data Privacy Framework) shall be lawful and be subject to prior written consent of the Controller, ‘Irrespectively of the Controller’s consent to a transfer of Personal Data to a territory or a company/organisation outside the EU/EEA (a country subject to an adequacy decision or a company/organisation participating in the EU-US Data Privacy Framework), the Processor shall be able to provide measures insuring that any such transfer can be carried out lawfully, including than an appropriate transfer tool has been implemented according to Chapter 5 of the GDPR, as well as that supplementary measures in order to protect the processing of personal data have been defined if necessary. Upon reasonable request by the Controller, the Processor shall provide information and documentation evidencing a lawful transfer.

8. Duty of confidentiality

1. 1. 1. As a consequence of the performance of the Agreement, the parties may receive confidential information including, but not limited to company internal information including services, specifications, marketing information and similar sensitive information. The parties hereby agree that they will use such confidential information solely for the purposes of performing the agreement and that they will not disclose, whether directly or indirectly, to any third party such information other than as required for performing the agreement.
      2. After termination of the agreement the parties may not disclose any such confidential information.
      3. The foregoing provisions will not prevent the disclosure or use by the parties of any information that is or becomes, through no fault of the party, public knowledge or to the extent required by mandatory law.
      4. If the receiving party is compelled by law to disclose confidential information, the disclosing party must be given prior notice of this. The Party that gives confidential information must contact the authorities itself and provide the required or desired information.

9. Prices and payments

The price for subscription to The Service and payment terms is indicated in the Order Confirmation. The agreed price and terms are for starting a subscription, not for actual use. VAT and other charges to national and local authorities are NOT included in the prices defined in this Agreement. All such VAT and other charges to national or local authorities will apply.

1. 1. 1. Invoicing and Payments. Unless agreed otherwise by the Parties, subscription payments shall be made on the basis of electronic invoices.
      2. Overdue Payments. Any payment not received by the due date shall accrue interest on overdue payments permitted by law on the outstanding balance per month.
      3. If the Account Owner’s payment is overdue by more than fourteen (14) days, from the Account Owner receiving written notice from Rendra AS with request for correction, Rendra AS reserves the right to suspend access to The Service.
      4. Taxes. Rendra AS is not responsible for any VAT, national taxes or duties (if any) under this Agreement related to the Account Owner’s purchases hereunder.
      5. If Rendra AS finds it necessary to incur any extra costs or expenses for customer support, this shall be agreed in writing between the Parties in advance.

10. Rights

1. 1. 1. Proprietary Rights. The Application Service and all intellectual property rights therein and all intellectual property rights related to the delivery and provision of support are owned or licensed by Rendra AS. The Account Owner acknowledges that any and all copyrights, IP, trademarks, trade names, patented and/or patentable rights and all other intellectual property rights existing in or used in connection with The Application Service, are the sole property of Rendra AS. This also applies to modifications, improvements or upgrades made during the term of the Agreement.
      2. The Account Owner and/or Users shall not:
         
         1. Remove or conceal any notices of copyright, trademark or any other proprietary notes contained in or on The Service or associated documentation,
         2. Modify, translate, or create derivative products based on The Service;
         3. Create any link to The Service or mirror any content contained in or accessible to the client from The Service,
         4. Reverse engineer, decompile, disassemble or otherwise attempt to discover the source code or underlying ideas or algorithms of The Service;
         5. Or access The Service in order to (a) build a competitive product or service, or (b) copy any ideas, features, functions or designs of The Service.

11. Subscription period and termination

1. Unless otherwise agreed in the contract/order confirmation:

1. 1. 1. This Agreement shall enter into force on the date the Order Confirmation is signed (the effective date) and continue until the expiration or termination of the Agreement, defined in the Order Confirmation.
      2. Termination by the Account Owner. The account Owner may cancel the account and terminate the Agreement at any time by written notice to Rendra AS. This is followed by a three-month term of notice starting on the first day of the subsequent month. The subscription fee applies during the term of notice and is not refunded.
      3. This Agreement may be terminated by either Party on the following conditions:
         
         1. 1. 1. Upon three months written notice of a material breach as specified in the Agreement, and the current breach has not been fully remedied no later than thirty (30) days from the breaching party receiving written notice from the invoking party with the request for correction. It is particularly noted that repeated non-material breaches of contract may be considered a material breach of contract which gives the invoking party the right to terminate this Agreement according to this clause.

            or;

         1. immediately, if either party becomes the subject of a petition in bankruptcy or any other proceeding relating to insolvency, receivership, liquidation or assignment for the benefit of creditors; or
         2. immediately, in the event of a material breach by the Account Owner ofSection 5 or 6. Fees that are to be paid according to Section 8 are non-refundable.
      4. Section 7 to 14 shall survive any termination or expiration of this Agreement.

12. Warranties and disclaimers

1. 1. 1. Functionality warranty. Rendra AS warrants that The Application Service will operate in substantial conformity with the current version of the applicable documentation available at the web pages of Rendra AS.
      2. Disclaimer. The Application Service is a web application service subscribed to ”as is”.
      3. Rendra AS does not warrant that all the functions contained in The Application Service will meet the Account Owner’s requirements or that the operation of The Application Service will be uninterrupted or error free.

13. Limitation of liability

1. 1. 1. Limitation of liability. Neither the Account Owner nor Rendra AS or any sub-suppliers shall be liable for any deliverable that has not been agreed in this contract. A description of The Application Service is available at the company’s web pages at any time and the version made available to the client is the version contained in the demo project of The Application Service.
      2. Rendra AS reserves the right to charge for the development of modules that were not part of The Application Service when the Agreement was entered into. It is up to the client to accept purchasing new modules without this impairing the client’s purchase.
      3. The Account owner shall always be responsible for updating drawings and model files. The Account owner is responsible for ensuring that the users in the project always have access to updated drawings and model files and compiled BIM models. Rendra AS can not be held responsible if the Users in a project perform actions based on not updated drawings and BIM model.
      4. The Account owner shall always be responsible to train the persons they intend to invite in as Users in The Application Service before they start to use The Application Service. Rendra AS shall not be liable for errors made by Users and thereby the consequences this might have, as a result of individuals using The Application Service.

14. Mutual indemnities

1. 1. 1. Rendra AS shall indemnify the Account Owner for any loss, damage or costs (including reasonable legal fees) incurred in connection with claims, suits and legal proceedings (“Claims») made or brought against the Account Owner by a third party alleging that the use of The Service infringes on their intellectual property rights.
      2. Indemnification by the Account Owner. The Account Owner agrees to indemnify Rendra AS for any loss, damage or costs (including reasonable legal fees) incurred in connection with claims made or brought against Rendra AS by a third party arising from or in connection with the Account Owner’s use of Personal Data or The Application Service.

15. General provisions

This Agreement, with signed offering letters and sign up forms on our web pages, appendices and any amendments entered into in writing between the Parties, constitutes the entire agreement between the Account Owner and Rendra AS and supersedes all prior agreements and discussions.

1. 1. 1. Marketing. Neither party may issue press releases related to this Agreement without the other Party’s prior written consent. Either Party may include the name and logo of the other party in its list of customers or vendors in accordance with the other party’s standard guidelines.
      2. The relationship between the Account Owner and Rendra AS. The Account Owner and Rendra AS are independent contractors. This Agreement does not create a joint venture or partnership between the Account Owner and Rendra AS and neither Party is authorized as an agent, employee or representative of the other Party.
      3. Rendra AS may revise this Agreement from time to time, if specified in Order Confirmation, during the term of the Agreement and has a duty to inform the client/Account Owner of any material amendments if it adversely affects the basic functionality of The Service. The Account Owner, however, has a duty to keep updated on changes on the web pages of Rendra AS, where the applicable conditions at any time are available.
      4. This Agreement and any rights or obligations hereunder shall not be assigned, sublicensed or transferred in any other way to a third party without the written consent of the other Party.
      5. Unless agreed otherwise by the Parties, the obligations and rights of the parties to this Agreement shall be governed by and construed in accordance with Norwegian law, without regard to conflicting principles of law. Unless agreed otherwise by the Parties, exclusive jurisdiction shall be Oslo District Court, Norway.
      6. Any amendments to this Agreement shall be in writing and shall be deemed to form part of the Agreement as of the date they are agreed on.
      7. Force Majeure. Neither Party to this Agreement shall be liable to the other Party for any errors or delays in performance due to circumstances beyond the company’s control, including, but not limited to, fire, labour difficulties, governmental action or terrorism, provided that the Parties give written notification of such circumstances to the other Party and makes any reasonable endeavours to overcome such challenges.

Contact details

Rendra AS

1. Attn: The General Manager

1. Postboks 688 Løren

1. 0507 Oslo

1. NORWAY

E-mails must be sent to: [email protected]

Appendix 1

Data Processing instructions